{"xsrfToken":"3ab4733ea4165ed6a2ac8fee97d69dfd33a0a7d5_lout","branding":{"id":"15","key":"acom","name":"Atendimento Comercial","portalBaseUrl":"/servicedesk/customer/portal/15","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/15/11","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#de5200","headerLinkHoverBGColor":"#de5200","headerBadgeColor":"#de5200"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a457f5d7-f378-47a7-ba62-06517454b24d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlM2Y1ZTNkYy1lMjg2LTQ4ODMtOTM3My0xZGVlMzZjNWYwMjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE0NTdmNWQ3LWYzNzgtNDdhNy1iYTYyLTA2NTE3NDU0YjI0ZCI6WyJyZWFkIl19LCJleHAiOjE3NDM3Mzc4NTcsIm5iZiI6MTc0MzczNzI1N30.awNujk6aZhhjSbk9IUu5hme1I-JENG3P3B858XcKh8Q&client=e3f5e3dc-e286-4883-9373-1dee36c5f025&mode=fit","logoId":"a457f5d7-f378-47a7-ba62-06517454b24d","isLogoAvailable":true,"helpCenterTitle":"Como podemos te ajudar?","sharedPortalName":"Central de Ajuda Adaptive","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pt-BR":{"helpCenterTitle":"Como podemos te ajudar?","sharedPortalName":"Central de Ajuda Adaptive","localeDisplayName":"português (Brasil)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"pt-BR","userLanguageTag":"pt-BR","portalThemeColor":"#0b396d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/b35e9619-66e8-48f8-8a95-4a5904d3e549/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlM2Y1ZTNkYy1lMjg2LTQ4ODMtOTM3My0xZGVlMzZjNWYwMjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIzNWU5NjE5LTY2ZTgtNDhmOC04YTk1LTRhNTkwNGQzZTU0OSI6WyJyZWFkIl19LCJleHAiOjE3NDM3Mzc4NTcsIm5iZiI6MTc0MzczNzI1N30.CWajVXMc8iNKxs6nkii_YpGYr4DsaJSgKhPuPnFCMcM&client=e3f5e3dc-e286-4883-9373-1dee36c5f025&height=300&mode=fit","bannerMediaApiFileId":"b35e9619-66e8-48f8-8a95-4a5904d3e549","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"15","key":"acom","projectId":10092,"serviceDeskId":15,"name":"Atendimento Comercial","description":"<p>Boas-vindas! É possível criar uma solicitação para Atendimento Comercial usando as opções oferecidas.</p>","portalBaseUrl":"/servicedesk/customer/portal/15","reqTypes":[{"id":"166","name":"Cancelamento de contrato","descriptionHtml":"","callToAction":"Cancelamento de contrato","introHtml":"","icon":10514,"iconUrl":"https://adaptivesoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[39],"key":""},{"id":"167","name":"Contratar ADAPTIVE, RZ ou CIBUS","descriptionHtml":"","callToAction":"Contratar ADAPTIVE, RZ ou CIBUS","introHtml":"","icon":10517,"iconUrl":"https://adaptivesoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[39],"key":""},{"id":"168","name":"Contratar novo módulo","descriptionHtml":"","callToAction":"Contratar novo módulo","introHtml":"","icon":10550,"iconUrl":"https://adaptivesoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[39],"key":""},{"id":"171","name":"Solicitação de treinamento","descriptionHtml":"","callToAction":"Solicitação de treinamento","introHtml":"","icon":10511,"iconUrl":"https://adaptivesoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[39],"key":""},{"id":"157","name":"Sou cliente e quero falar com o Comercial","descriptionHtml":"","callToAction":"Sou cliente e quero falar com o Comercial","introHtml":"","icon":10466,"iconUrl":"https://adaptivesoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[39],"key":""},{"id":"351","name":"Usuário Adicional Rz Business","descriptionHtml":"","callToAction":"Usuário Adicional Rz Business","introHtml":"","icon":10663,"iconUrl":"https://adaptivesoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10663","groups":[39],"key":""},{"id":"178","name":"Acompanhamento CS","descriptionHtml":"","callToAction":"Acompanhamento CS","introHtml":"","icon":10511,"iconUrl":"https://adaptivesoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"176","name":"Solicitação de melhoria no sistema","descriptionHtml":"","callToAction":"Solicitação de melhoria no sistema","introHtml":"","icon":10478,"iconUrl":"https://adaptivesoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10478","groups":[],"key":""},{"id":"156","name":"Solicitação enviada por e-mail","descriptionHtml":"","callToAction":"Solicitação enviada por e-mail","introHtml":"<p>Solicitação recebida do seu canal de suporte por e-mail.</p>","icon":10527,"iconUrl":"https://adaptivesoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":39,"name":"Geral"}],"orderMapping":{"39":[171,168,166,157,167,351]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c8f55b81-eaf7-3d3d-b08f-1149bce640d5","appLinkName":"","appLinkUrl":"","spaceKey":"ACOM","spaceName":"Atendimento Comercial","spaceUrl":"","isServer":false},"labels":[],"projectKey":"ACOM","serviceDeskId":15,"kbLinkDomainURLs":["https://adaptivesoft.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":15,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ACOM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"português (Brasil)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlM2Y1ZTNkYy1lMjg2LTQ4ODMtOTM3My0xZGVlMzZjNWYwMjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA5MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM3Mzg0NTcsIm5iZiI6MTc0MzczNzI1N30.rLDx3f4JdJWP59GFARPFpVssmtz8g-UPmCRerbpQETM","targetCollection":"upload-project-10092","endpointUrl":"https://api.media.atlassian.com","clientId":"e3f5e3dc-e286-4883-9373-1dee36c5f025","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":157,"projectId":10092,"form":{"name":"Sou cliente e quero falar com o Comercial","descriptionHtml":"","callToAction":"Sou cliente e quero falar com o Comercial","intro":"","instructions":"","icon":10466,"iconUrl":"https://adaptivesoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Confirmação de e-mail para","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumo","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Descrição","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/15/create/157","requestValidateBaseUrl":"/servicedesk/customer/portal/15/validate/157","calendarParams":{"firstDay":0,"date":"2025-04-04T00:27:38-0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c8f55b81-eaf7-3d3d-b08f-1149bce640d5","appLinkName":"","appLinkUrl":"","spaceKey":"ACOM","spaceName":"Atendimento Comercial","spaceUrl":"","isServer":false},"labels":[],"projectKey":"ACOM","serviceDeskId":15,"kbLinkDomainURLs":["https://adaptivesoft.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlM2Y1ZTNkYy1lMjg2LTQ4ODMtOTM3My0xZGVlMzZjNWYwMjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA5MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM3Mzg0NTgsIm5iZiI6MTc0MzczNzI1OH0.IaamlVkTESgrK0KtJobyCX4fyHmsh8N8uGmIcEBEMSM","targetCollection":"upload-project-10092","endpointUrl":"https://api.media.atlassian.com","clientId":"e3f5e3dc-e286-4883-9373-1dee36c5f025","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=15&location=footer&xdm_e=https%3A%2F%2Fadaptivesoft.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI1ZWE4NjZjNzQzMmMzNDQ1YTAyODkxYWVjNmQ1YzUyOWRkZjA2OThjN2YwMzI2ZWVhMzJlNTU1YjZkN2ViODMzIiwiaXNzIjoiYjA2MDM2YWMtYmZmOC0zODdhLTllMDItMTk2NTliNDE5ZDU5IiwiY29udGV4dCI6e30sImV4cCI6MTc0MzczODE1NywiaWF0IjoxNzQzNzM3MjU3fQ.aD5Pz9Tx7J7ZVRJdWnRP7M_pQzUNvoqHEhjW5RkOM30\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImIwNjAzNmFjLWJmZjgtMzg3YS05ZTAyLTE5NjU5YjQxOWQ1OSIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9hZGFwdGl2ZXNvZnQuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvYWRhcHRpdmVzb2Z0LmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkFDT00iLCJpZCI6IjEwMDkyIn19fSwiZXhwIjoxNzQzNzM4MTU3LCJpYXQiOjE3NDM3MzcyNTd9.w3TTii4kt_hc7A_joB7f1zF5TxU4m7UnPT_vGF-yRoc\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://adaptivesoft.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://adaptivesoft.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"ACOM\\\",\\\"id\\\":\\\"10092\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"ACOM\\\",\\\"project.id\\\":\\\"10092\\\",\\\"servicedesk.serviceDeskId\\\":\\\"15\\\",\\\"servicedesk.requestTypeId\\\":\\\"157\\\"}\",\n \"timeZone\":\"America/Sao_Paulo\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://adaptivesoft.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}