Jira Service Management

{"xsrfToken":"68bee3b8227abb739785aed28df83136308d6c74_lout","branding":{"id":"13","key":"alu","name":"Atendimento ao Aluno","portalBaseUrl":"/servicedesk/customer/portal/13","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/13/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#de5200","headerLinkHoverBGColor":"#de5200","headerBadgeColor":"#de5200"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a457f5d7-f378-47a7-ba62-06517454b24d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlM2Y1ZTNkYy1lMjg2LTQ4ODMtOTM3My0xZGVlMzZjNWYwMjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE0NTdmNWQ3LWYzNzgtNDdhNy1iYTYyLTA2NTE3NDU0YjI0ZCI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzE3OTUsIm5iZiI6MTczMjE3MTE5NX0.OvBGXUH6UMT9YE0AclDzEcxegQO0M2tcpa2mKJUhC2Y&client=e3f5e3dc-e286-4883-9373-1dee36c5f025&mode=fit","logoId":"a457f5d7-f378-47a7-ba62-06517454b24d","isLogoAvailable":true,"helpCenterTitle":"Como podemos te ajudar?","sharedPortalName":"Central de Ajuda Adaptive","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pt-BR":{"helpCenterTitle":"Como podemos te ajudar?","sharedPortalName":"Central de Ajuda Adaptive","localeDisplayName":"português (Brasil)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"pt-BR","userLanguageTag":"pt-BR","portalThemeColor":"#0b396d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/b35e9619-66e8-48f8-8a95-4a5904d3e549/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlM2Y1ZTNkYy1lMjg2LTQ4ODMtOTM3My0xZGVlMzZjNWYwMjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIzNWU5NjE5LTY2ZTgtNDhmOC04YTk1LTRhNTkwNGQzZTU0OSI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzE3OTUsIm5iZiI6MTczMjE3MTE5NX0.B0mB_yvPD4dyYmB6UXfI-KJAU-VsWdqYI_oFLE_OTlY&client=e3f5e3dc-e286-4883-9373-1dee36c5f025&height=300&mode=fit","bannerMediaApiFileId":"b35e9619-66e8-48f8-8a95-4a5904d3e549","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"13","key":"alu","projectId":10084,"serviceDeskId":13,"name":"Atendimento ao Aluno","description":"<p>Boas-vindas! É possível criar uma solicitação para Atendimento ao aluno usando as opções oferecidas.</p>","portalBaseUrl":"/servicedesk/customer/portal/13","onlyPortal":false,"reqTypes":[{"id":"153","name":"Inconsistência no conteúdo","descriptionHtml":"","callToAction":"Inconsistência no conteúdo","introHtml":"<p>Erros em enunciados, informações, materiais e questões de prova.</p>","icon":10476,"iconUrl":"https://adaptivesoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[35],"key":""},{"id":"138","name":"Solicitação de novas matrículas","descriptionHtml":"","callToAction":"Solicitação de novas matrículas","introHtml":"<p>Inscrições ou dúvidas sobre processo de matrícula.</p>","icon":10482,"iconUrl":"https://adaptivesoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[35],"key":""},{"id":"142","name":"Sugestões de melhoria","descriptionHtml":"","callToAction":"Sugestões de melhoria","introHtml":"<p>Sugestões de melhorias e feedback sobre nossos cursos e a experiência de aprendizado.</p>","icon":10508,"iconUrl":"https://adaptivesoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[35],"key":""},{"id":"140","name":"Suporte na plataforma","descriptionHtml":"","callToAction":"Suporte na plataforma","introHtml":"<p>Dificuldades de acesso, erros nas páginas, informações sobre prorrogações e bloqueio de cursos.</p>","icon":10505,"iconUrl":"https://adaptivesoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[35],"key":""},{"id":"137","name":"Solicitação enviada por e-mail","descriptionHtml":"","callToAction":"Solicitação enviada por e-mail","introHtml":"<p>Solicitação recebida do seu canal de suporte por e-mail.</p>","icon":10527,"iconUrl":"https://adaptivesoft.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":35,"name":"Geral"}],"orderMapping":{"35":[153,142,140,138]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c8f55b81-eaf7-3d3d-b08f-1149bce640d5","appLinkName":"","appLinkUrl":"","spaceKey":"ALU","spaceName":"Atendimento ao aluno","spaceUrl":"","isServer":false},"labels":[],"projectKey":"ALU","serviceDeskId":13,"kbLinkDomainURLs":["https://adaptivesoft.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":13,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ALU","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"português (Brasil)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlM2Y1ZTNkYy1lMjg2LTQ4ODMtOTM3My0xZGVlMzZjNWYwMjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA4NCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MzIxNzIzOTUsIm5iZiI6MTczMjE3MTE5NX0.5U5Nz96bact9sCcJwLhqPSNtPCwXZXhJsMTs4KlcCoY","targetCollection":"upload-project-10084","endpointUrl":"https://api.media.atlassian.com","clientId":"e3f5e3dc-e286-4883-9373-1dee36c5f025","tokenDurationInMins":20}},"sharedPortal":{"name":"Central de Ajuda Adaptive","description":"<p>Bem-vindo ao centro de ajuda! - Nós estamos aqui para ajudar! Por favor crie um chamado a partir das opções disponibilizadas.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://adaptivesoft.atlassian.net/wiki","kbLinkDomainURLs":["https://adaptivesoft.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=13&location=footer&xdm_e=https%3A%2F%2Fadaptivesoft.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI4ZmU4ZmM5YzQ5NWIyZTQxMjQ1Yzk0YmIxYTU1ZmRlZjZjOWFjZTliOTc4MzQxNGFlMDIxZjRmZWI5ZjQ3Y2I4IiwiaXNzIjoiYjA2MDM2YWMtYmZmOC0zODdhLTllMDItMTk2NTliNDE5ZDU5IiwiY29udGV4dCI6e30sImV4cCI6MTczMjE3MjA5NSwiaWF0IjoxNzMyMTcxMTk1fQ.zu9c66eok9nEJfxl6-vO8NC8Ujo6BsqOx40PY7PNfYY\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImIwNjAzNmFjLWJmZjgtMzg3YS05ZTAyLTE5NjU5YjQxOWQ1OSIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9hZGFwdGl2ZXNvZnQuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvYWRhcHRpdmVzb2Z0LmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkFMVSIsImlkIjoiMTAwODQifX19LCJleHAiOjE3MzIxNzIwOTUsImlhdCI6MTczMjE3MTE5NX0.iBcj1sAlDKob_z_-SxB7Itk-qHqi4gvsr2GKxmStQuQ\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://adaptivesoft.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://adaptivesoft.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"ALU\\\",\\\"id\\\":\\\"10084\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"ALU\\\",\\\"project.id\\\":\\\"10084\\\",\\\"servicedesk.serviceDeskId\\\":\\\"13\\\"}\",\n \"timeZone\":\"America/Sao_Paulo\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://adaptivesoft.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}